Columnist Articles

Fri, 09/15/2017 - 07:11
By Kiran Garimella, Ph.D. ~ The cognitive computing revolution is now making inroads into one of the most conservative areas of business—the lower middle market of private companies. Making up 40%-50% of the GDP, this market remains one of the most technologically under-served segments of the economy. Until now. AI and Blockchain are bringing disruptive innovation to this middle market to introduce efficiencies and disintermediation.
Mon, 09/11/2017 - 11:15
By Manoj Saxena (Guest Columnist) ~ There is little doubt that Artificial Intelligence (AI) will transform industries and business models. Recent developments in driverless cars, voice recognition, and deep learning show how much machines can do and the powerful business models AI can drive.
Wed, 08/23/2017 - 06:14
By Vint Cerf ~ We're already past the middle of the second decade of the 21st century. Over one hundred years ago, World War I was about to start. Einstein's "annus mirabilis" papers were just nine years in the past..
Fri, 07/28/2017 - 10:56
By Chuck Brooks ~ We have entered a new technological era in commerce and it has also arrived in government. There are a variety of tech verticals to watch in the coming transformation, including..
Tue, 07/25/2017 - 02:48
By Irving Wladawsky-Berger, Ph.D. ~ Is the Robocalypse upon us?, asked MIT economist David Autor in his presentation at a recent Forum of European central bankers.  
Fri, 06/16/2017 - 08:19
By Setrag Khoshafian, Ph.D. ~ In Part I of “AI Driving Digital Customer Engagement” we focused on the “Insight” part of the insight to action dynamics. In Part II we focus on the “Action” part. We’ll cover digitization of value streams and the digital transformation through AI-Assisted Work.
Fri, 06/09/2017 - 11:06
By Sanjit Dang ~ One night in Corvallis, with the Oregon State basketball team heading to its 14th straight loss of its season, the talk around the hotel bar moved from the television screen to a far different form of communication — chatbots.
Fri, 06/09/2017 - 09:21
A CogWorld Special eFeature ~ AI Catches Up with the Law. Corporate legal departments have much to gain as AI enters their world.. starting with significant amounts of time that is no longer required in reviewing contracts and answering the most basic questions of the review process. 
Mon, 05/15/2017 - 10:39
By Tom Davenport ~ Three decades in the past, companies were wrestling with the implementation of enterprise-wide transaction systems. Two decades ago, many organizations were anxious to develop electronic commerce capabilities. A decade ago, most firms were just beginning to think about how to embrace advanced analytics for better decision-making. Today..
Thu, 05/04/2017 - 02:14
By Setrag Khoshafian, Ph.D. ~ There’s no doubt about it: Digital Technology has become an indispensable tool for driving customer engagement. For many companies, effective digital solutions are the foundation on which positive B2C, B2B, and B2B2C relationships are built.